Maximise Your Next Cruise Experience with the Carnival Hub App

Carnival launched the Carnival Hub App to improve the guests’ onboard experience earlier in 2015. Do you know Carnival’s cruise mobile app? The App has been one of the most popular consumer apps in the cruise industry. It has been downloaded more than 5 million times online.
Carnival is not only being innovative in the cruise industry. The Carnival Hub App has been constantly adding new features to improve guest service.
Ron Dillehay, a vice president of booked guest e-commerce and guest experience for Carnival Cruise Line, says:
“At Carnival, we want to help our guests Choose Fun from the moment they book their cruise. The new features on the Hub App bring their vacation planning to the palm of their hand in ways that consumers have come to expect from great technology.” (source)
Carnival Hub is one of the services something we can highly recommend to use. The App will improve your cruise experience on the ship.
In this article, you will find detailed information about the Carnival Hub App. Its functionality, new features and how to use it will be introduced.
Before you get on board, this this Carnival Hub App review and download the App. Maximise your cruise experience by mastering the Carnival Hub App and make betterment in your next cruise vacation.
What is Carnival Hub?
Cruise ships are massive. How will you communicate with your loved ones and friends? Can you text on carnival cruise and let them know where you are and where to meet?
Carnival Hub App is designed to make your cruise experience enjoyable and convenient. Have Carnival app chat onboard. You can chat with texts on the App with your group or family members on the ship. It is literary Carnival’s texting app onboard. Make communicating and texting on Carnival Cruise easy with the app.
You can also check out what’s happening on the ship with a daily schedule feature. Turn on a notification setting. The App wills send you a message about your scheduled ship events so that you will not miss them.
Pre-onboard experience
The great thing is that you can start using Carnival Hub App even before you get on board. The following services are available on the App:
- Online cruise booking
- Online check-in before the embarkation
- Purchase beverage and WiFi packages before
- Book shore excursions and spa treatment
- Make dining reservations
Onboard Experience
Enjoy the following services with the App onboard:
- Track daily events and schedules on the ship
- View dining and beverage menus
- Check the ship’s deck plan with a map and never get lost
- Chat with family and friends
- Access your account information and check the bill
- Check out the weather forecast
What’s New on Carnival Hub?
The app has been constantly adding new features. Find out which features will be useful and enjoyable on your next cruise vacation.
1. New Pre-Cruise Functionality
With the Hub App’s new feature, Carnival guests can now make an online booking and the online check-in even before getting onboard. You can also purchase a beverage or Wi-Fi packages.
2. ‘Pizza Anywhere’ Feature
Enjoy a pizza delivery onboard as you do at home. Choose a pizza with your favourite toppings and add some drinks. You can make this order by simply tapping on the ship’s map and mark your location. Taking a selfie picture and select your desired order.
‘Pizza Anywhere’ feature is currently available at Carnival Horizon, Carnival Vista, Carnival Victory, Carnival Magic, Carnival Breeze, Carnival Conquest, Carnival Dream, Carnival Sensation, Carnival Glory, Carnival Ecstasy and Carnival Liberty (source).
Drink add-on is available at Carnival Conquest, Carnival Liberty, Carnival Glory, Carnival Sensation, Carnival Victory and Carnival Elation (source).
3. Children’s Activities
Carnival previously did not update the schedule of children’s activities over the App on board. Now you can find it out (Carnival updated on June 2019).
• Find all activities scheduled at our 5 kids and teens clubs.
• See your child’s status whether they just arrived in Camp Ocean or were picked up by a relative.
• Find the activities that match your interests using filters. (source)
How does Carnival Hub App work?
First things first, you can download the APP onto your iPhone or Android devices. It is easy and no hassle for you the hub app download at all. It takes just less than a few minutes to download and set it up. You have set up Carnival’s mobile app. That means you are literary having Carnival’s Cruise Hub on your palm.
Carnival Hub App Downloads
You can download Carnival Hub App at:
- Carnival Hub App for Android (Apple Store)
Android/Google versions supported: 6.0 (aka Marshmallow) and up
- Carnival Hub App for iPhone (Google Play)
IOS/Apple iPhone versions are supported: IOS 10.0 and up – this includes iPods
Once you get on the ship, turn on aeroplane mode on your devices and enjoy the App.

Should You Download the App before Onboard?
It is recommended to download the App and get familiar with it in advance. You can save time. Once you get on board, you will be very busy. You may jump into a swimming pool, sunbathing at a pool deck or joining ship’s activities.
Is Carnival Hub App free to Use?
The App is free to download and use onboard. Carnival Hub App cost is absolutely free for use. It doesn’t require a paid Wi-Fi Internet package. Once you downloaded the app, log in the App. To log in, once onboard, you will need your folio number (found on your Sail & Sign® card) and date of birth.
Set your cruise date and upload a profile picture. You will find a countdown timer on your next cruise vacation. A majority of features can be enjoyed once you get on the ship.
Does Carnival Hub App use Wi-Fi?
The App works only with the ship’s free Wi-Fi. It is very important to turn on an airplane mode on your device while onboard. You can avoid carrier-imposed roaming charges. Protect your device from unnecessary payment. You can fund further details on how to use Wi-Fi on a cruise ship.
Can You Connect to Social Media with Carnival Hub App for free?
Unfortunately, the App does not allow you to access to social media, such as Facebook, Skype or Gmail. If you are in need of Wi-Fi Internet access, you can purchase the Social Media plan. All Carnival Cruise fleets can provide internet service through satellite connection. Carnival currently offers 3 Wi-Fi Internet plans (source).
Carnival Hub App is separate from the Wi-Fi Internet Plan (the Social Media Plan). You can add the Wi-Fi Internet service on the App but need to buy the package.
For example, the Social Media plan (Wi-Fi Internet) costs $5 ($4 if you pre-buy) daily and allows you to communicate through social media to people. You can have Carnival cruise text messaging at the ship.
You can send texts and chat with your group or family members on the ship with the Carnival Hub App Chat feature.

How much is the Onboard Chat with the Carnival Hub?
For $5.00 USD per user, for the entire voyage, the Hub App offers a chat feature. Get Carnival App for texting.
You can chat with your group of family members who also purchased the chat on the App. It is super convenient to plan, meet and let your loved one know where you are and what’s you are up by text wherever you are on the ship. Enjoy Carnival cruise texting app with your mates.
Should you use the onboard chat or Wi-Fi Internet plan?
If you would like to save money, the answer is yes. Carnival Hub costs $5. Just $5 for the entire trip for text chat is much cheaper than paying $5 daily or more for Internet or social media on the entire cruise. You use only for communicating with your group or family members who also purchased it on the ship. You can save with the onboard chat for $5 and for the entire cruise.
Does Your Ship Have the Carnival Hub App Service?
Initially, Carnivals Hub App was launched in 2015 on Carnival Breeze. The App has been available on all Carnival fleets since 2017.
Note: that certain features such as ‘Pizza Anywhere’ and ‘Drink Add-on’ are available on specific Carnival fleets.
Carnival Hub App is not Working
In case, if Carnival Hub App is not compatible or not working on your devices, no worries. Most of the features of the App are available once you get on the ship. While you are on land, a countdown timer to your next cruise is central. You do not miss many the service the App can deliver.
Once you get on board, visit an internet desk counter. Carnival’s IT expert will check out the device with you and help you log in.
My tips: If you plan to purchase Carnival’s drink packages, CHEERS!, or Wi-Fi packages on the App, you can call them instead. You can save money on beverages and Wi-Fi usage by purchasing the packages in advance.
The online check-in makes your embarkation day easy and its procedure faster. Make online check-in at days prior before you actually get on the ship. The days depend on cruise lines. Find out further details at Carnival.
Top 10 Carnival Hub App Features
1. What’s Happening (Daily Schedule)
All the schedules of the onboard events are available as soon as you embark on the ship. Try to include a “favourites” feature. It allows you to see which events you are going to attend. Then you will not miss it.
2. View Your Ship Maps
The map shows deck plans with key areas highlighted. This App feature is particularly useful. It provides a comprehensive layout of the ship’s various facilities, cabins and venues. The feature is particularly helpful. You can avoid feeling lost on the ship.

3. Find Opening and Closing Times
Find out opening and closing times for the daily activities. events and shows. If you are not familiar with the ship, it is somehow hectic to find the venue. It is disappointing if the event or shows ended by the time you visit. Avoid this mistake. Make your day fullest!
4. See Food and Drinks
You can find all the dining options, dining-related events and dining menus, enticing refreshment venues and beverage-related events. Cruise lines offer free drinks sometimes on the cruise ship. So check this out.
Make dining reservations for specialty restaurants and check-in for ‘Your Time Dining’. You can also purchase Carnival’s beverage package. If you wonder whether the package saves money or not, check it out the article on the CHEERS! Package.
5. Check Your Bill at Your Account Balance
You can find out the real-time information on your current shipboard account balance. Avoid breaking your bank account.
6. Buy Pixel Photos
On ships that feature Pixels Digital Photo Gallery, you will be able to view your photos on the App. You do not need to the gallery but can order digital or print copies on the App.
7. Cruise Count Down
Set your departure day. You will find a countdown timer on your next cruise vacation. It’s fun.
8. Check out the Weather Info
You can use the features for the weather forecast. It helps you to find the weather on your port day shore excursion.
9. Internet Package
One of the greatest things about cruising is to make an excuse to be away from social media. Although you are free from not replying or liking on Facebook, still you need to get online. Let your loved ones and families how things are going on the ship. Carnival currently offers 3 Wi-Fi Internet plans (source).
You can also find out a useful article for an onboard Wi-Fi Internet access and how to use it for free.
10. Shore Excursions
If you have not pre-booked shore excursions, this feature helps you to plan your port days. Find out the information on the upcoming shore excursions. Since popular excursion will be full earlier so it is better to make a booking as early as possible.
Conclusion
Carnival Hub App is reviewed. It is one of the most downloaded popular apps in the cruise industry. The App is well designed to make the guests’ cruise experience easy and convenient onboard. You can make a booking, planning and buying on your hand instantly. You can save much time.
Download the App and set up your account. Be familiar with how to use it in advance. Maximise your next cruise with the App and make the communication with your group or family members easy onboard.
You may be interested in reading on the related articles of Carnival Hub as:
Next reading >> Cruise Drink Package at Carnival Cheers
>> 10 Things You Need to Prepare for the Embarkation Day
>> WiFi Internet Package: Onboard Internet Access (Complete Guide)
>> Best Cruise Tips
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